Privacy Policy

Privacy Policy

This privacy notice applies only to the processing of personal data processed by Sonex3 Ltd through www.sonex3.com.

Our Privacy Promise to you:

We promise to be lawful, fair and transparent
We treat the security of our customers `data seriously
We act with integrity and respect your privacy

Sonex3 Limited

Sonex3 Ltd is a company registered in England and Wales under company number 08839295 registered office The Beacon, Dafen, Llanelli SA14 8LQ.

Sonex3 Ltd is authorised by the Financial Conduct Authority (firm reference number 764250).

Sonex Financial and Lantern are trading names of Sonex3 Ltd.

Sonex 3 Ltd is the data controller of your personal data, including personal data processed through our website.

What types of personal data do we use and how do we collect it?

We collect information that can be used to identify you as an individual such as name, address and contact information, IP address.

How do we collect personal data?

When you use our website, we collect information concerning your usage of the website, behavioural patterns, which pages you viewed, traffic data and the originating domain name of your internet service provider.

How we use personal data

We use your personal data for website improvement and business analysis and to reply to enquiries which you chose to make through our website about our services.

Why we process and our lawful basis

Why we process: To improve our website, conduct business analysis and to interact with you about our services.

UK GDPR Lawful Basis: Article 6(1)(f) – legitimate interests

How long we keep your personal data

We will keep your personal data for as long as we need it for the purpose for which it was collected.

Who we share your personal data with

At times we will need to share your personal data with other companies and service providers where we have a valid business reason and lawful basis to do so.

Transferring your personal data outside of the UK

We do not routinely transfer personal data outside of the UK, but where we do transfer your personal data outside of the UK, we will ensure that appropriate safeguards are in place.

Your rights

You have the following Rights:

To be informed
To access your personal data
To object to processing
To restrict Processing
To be forgotten
To rectification
To data portability
Not to be subject to automated profiling and decision-making

To make a data rights request:

Email: [email protected]

Writing: Sonex3 The Beacon, Dafen, Llanelli, Carmarthenshire, SA14 8LQ

Cookies

Our website operates and collects cookies. A cookie is a small file that is placed on your computer’s hard disk which may be placed for several reasons, for example:

Google analytics, such as analysing the traffic to the website and to speed up access to the website.

To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout.

Most web browsers accept cookies; however, you can manually change your browser settings so that cookies are not accepted. If you do this, you may lose some of the functionality of our website. For more information about cookies and how to disable them please go to: www.aboutcookies.org or www.allaboutcookies.org.

To find out how to manage cookies on popular browsers:

To find information relating to other browsers, visit the browser developer’s website.

Links to other websites

Please note that some of the hyperlinks on our website will lead you to third party websites which are not under Sonex3 Ltd’s control. This privacy policy does not cover how those organisations process your personal information. Once you leave our website, we are unable to accept responsibility for the protection of any personal data you provide to the controllers of other websites. We encourage you to read the privacy notices and cookie policies on the other websites you visit.

For more information see: https://sonexfinancial.com/cookie-policy/

We can confirm that any cookies placed by us will not store or collect any personally identifiable information.

How to complain

Please note that making a request to exercise any of your data rights does not automatically mean that the request will be upheld but where we do not uphold your request, we will explain why. If you are unhappy with our response, you have the right to request an internal review.

If you would like to request an internal review or have a query about how we use your personal data, you can contact us:

Sonex Financial: [email protected]

Lantern: [email protected]

If you remain unhappy you have the right to complain to the Information Commissioners Office: https://ico.org.uk/make-a-complaint/

You have the right to seek a remedy through the Court.

This notice was last reviewed on 08.10.24